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Target Audience: Administrative Staff, Secretaries, Front Office Staff, Office and Personal Assistants.

World class executive and administrative support is key in ensuring success in an organization and among leaders. The quest to attain excellence requires ambitious personnel curated on excellent training, mentoring, and coaching.

The requisite skills and knowledge from our training programs include the art of effective communication, time management, decision making, problem solving, conflict resolution, prioritization, planning and organizing.

The programs are delivered by industry leading experts featuring innovative and cutting-edge techniques to help you and your team out-maneuver the current challenging business environment.

Register today to enhance your competitive edge!

Target Audience: Human Resource Managers, Human Resource Associates, Training Managers, Peer counselors, Supervisors, Team Leaders, Employee Assistance Program Officers, and Personnel development staff.

Employees are the foot soldiers of any given organization. As a matter of fact, they are the most valuable asset an organization. Over the years, HRM practice and processes (Team selection and composition, Training and performance management, renumeration, employee relations and off-boarding) has gained paramount importance in setting organization’s to their success launchpads.

Our exhilarating range of training programs in this field will equip you with critical lenses needed to navigate this emotive and people-oriented role. Critical skills such as employee learning and development, talent management, strategic HRM, HR planning and transformation, performance and reward management, HR analytics for decision making, Team management, effective leadership, and return on investment (ROI.) and succession planning.

The programs are delivered by industry leading experts featuring innovative and cutting-edge techniques to help you and your team to deal with the global dynamic HR issues.

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Target Audience: Marketing Professionals, Brand managers and staff, Sales managers, Entrepreneurs, Marketing Oriented Leaders, Advertising Agency Professionals, and All Professionals involved in brand building.

Organization brand visibility and positioning relies on strategic marketing. A myriad of marketing tools, both traditional marketing techniques and social media, have to be employed to achieve an organization’s full potential.

Our vibrant range of Marketing and Brand Management training programs spans every aspect of the contemporary Marketing and Brand Management niche from detailed strategy planning, brand building, market segment entry and growth, value creation, Content Marketing, brand equity management to cracking the customer code, and maintaining customer relationships.

The programs are delivered by industry leading experts featuring innovative and cutting-edge techniques to help you and your team to lead the pack as far as Marketing is concerned.

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Target Audience: Tax Practitioners, Finance Professionals, Tax Consultants, Accountants, Entrepreneurs, Entities engaged in cross border trade (Import and export), Firms and other professionals at any level within the organization.

Globally, tax practices and legislations have evolved so rapidly in playing catch-up to the international trade scene. These changes orchestrate tax-related amendments across jurisdictions in the various tax obligations namely income tax, value added tax (VAT), excise tax, and other taxes.

We make it our mission to have you updated on ALL developments in the area of taxes so you can focus your energy on what matters most, YOUR BUSINESS! The programs incorporate a consolidated set of theories and applications to proven best practices to enable you and your team to be on Kenya Revenue Authority’s (KRA) good side.

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Target Audience: Audit Committee members and Chairpersons, Audit Members in the National and Country Governments, Board Members, Internal and External Auditors, IT Auditors, Chief Executive Officers, Chief Risk Officers, Strategists, Accounting professionals, Finance professionals, and Heads of Departments.

The greatest challenge in audit is ensuring that procedures correctly mirror documented standards. Quality auditing requires that non-conformances and corrective actions be reported and highlight the areas of good practices for the benefit of the organization. Board Audit Committee members also ought to understand their oversight responsibility alongside a synergistic relationship with the management within the corporate setup.

Our programs are focused towards comprehending the role of the audit committee, providing a guidance for improving audit efforts, best audit practices, and updating the participants with the latest regulations and standards in the field.

The programs incorporates a practical coverage of a consolidated set of theories and applications to proven best practices that will enable you and your team to fully appreciate the role of audit and the committees.

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Target Audience: Executives, Corporate Leaders, Board Members, Talent Managers, Supervisors, Managers, everyone in leadership/governance roles in their organizations, and/or those aspiring to enter these roles.

There is an urgent need for both private and public organizations to have leadership that will have a positive influence on employees with a view to achieving organizational goals. Without adequate leadership, even a good plan would fail.

The training programs herein are designed to enhance your self-development (Begins with YOU mentality) and emotional intelligence. Additionally, the programs equip you with skills in fostering high impact communications, time management, performance management and improvement, developing strategy, change management, Team Management, HR management, among others.

The program will instill the requisite nuggets to boost your leadership prowess enabling you and your team to have a unity of purpose.

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Target Audience: Governing Body and CEO level, Board Members, Executive Management and Directors, Senior and Middle Management, Risk/Compliance Management Professionals, Risk Champions, Internal Auditors, and Internal Controls Professionals.

We live in a volatile and highly uncertain business environment. Corporate leaderships are thus expected to institute systems and processes that work towards establishing a safe operational environment within the frameworks established

Our portfolio of Corporate Risk Management and Mitigation Frameworks training programs will intimately explore modern theories and practices aimed to instill and further develop skills in essential to risk identification, assessment, and mitigation

The programs are delivered by industry leading experts featuring innovative and cutting-edge techniques to help you and your team to be prepared for any risk occurrence in order to reduce the impact it will have on the organization.

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Target Audience: Accounts, Finance, Sales, Purchasing, HR, and Production Professionals

It is a well-known fact that one feature that makes a successful company is its ability to successfully align its business goals with its information communication technologies (ICTs) platform. ERP implementation requires more planning and budgeting than a wedding so to speak. Therefore, these ERP Implementation and Support training programs will provide an opportunity to update the participants skills and competencies needed to work within the ERP project environments. These skills include analytical, accurate risk identification, decision making, problem solving, planning and organization skills, problem solving, budgeting, time management, critical thinking, and communication.

The programs incorporate a consolidated set of theories and applications to proven best practices to enable you and your team to avoid the common ERP implementation and Support pitfalls.

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Target Audience: Procurement and supply chain Directors, Managers, Officers and Assistants. County Secretaries, Executive Committee Members, County Finance Officers, Legal Officers, Corporate Affairs Officers, Auditors, and other officials involved in the procurement process.

The public procurement regulation in Kenya has undergone tremendous changes especially in the last Seven (7) years. These changes have involved both legal, operational and policy shifts. Total compliance with the Procurement Act and Regulations is of utmost necessity not only in being compliance but also ensuring value-for-money transactions.

The programs are delivered by industry leading experts featuring innovative and cutting-edge techniques to help you and your team to align procurement systems, processes and functions with the procurement spend and risk profile of the organization.

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Target Audience: Heads of Departments, Budget Controllers/Directors, Budget Officers/Supervisors in ministries, departments and agencies, and County Government budget and appropriation committee members, Budget Analysts/Consultants, Finance and Accounts Staff, Procurement Professionals.

Budgeting and budget control is a rational means of allocating and controlling scarce resources within the corporate realms. With the tightening economic grip, all thanks to the Covid pandemic, it has been necessary to review budgetary allocations and spending in line with global and corporate priorities.

We offer a wide range of Public Sector Budgeting and Spend-modeling training programs tailored to meet your specific needs, from budget planning and control to effective budgeting and analysis. Our programs include an overview of the PFM Law, strategic planning and budgeting, budgeting techniques, Public Expenditure and Financial Accountability (PEFA), among others.

The programs incorporate a consolidated set of theories and applications to proven best practices to enable you and your team to adhere to the budgeting considerations and policies.

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Target Audience: Basically everyone - Accountants, Business Analysts, Finance Professionals, Project Managers, Research Professionals, Engineers, Monitoring and Evaluation Professionals and anyone involved in data analysis, reporting and forecasting.

Microsoft Excel is the most versatile and readily available business tool open to most people. It has scarcely used powerful tools and features that enable users to set up systems, make calculations and cross-validate data while simplifying data analysis, interpretation, and presentation.

Our practical Microsoft Excel trainings will guide you through the stages of Basic Excel Knowledge, Intermediate, Advanced, Super-User and The Excel Masterclass by employing hands-on approach in the data summary, presentation, statistical work, data entry and management, and a lot of other functions necessary for data reporting.

Would you like to be an Advanced Excel Expert? 

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Target Audience: Librarians, Records staff and Managers, Archivists, Store staff, Personal Assistants and Secretaries, Front desk staff and All organizational employees.

Effective records management is fundamental to a well-functioning organization since it supports business activity and provides a basis for efficient service delivery. The shift to electronic records management (ERM) has had a huge impact in the maintenance of the content, context, structure, and links between records to enable their accessibility and support their business value and purpose.

Our exciting range of trainings on the subject matter aim to equip participants with a working knowledge of the ERM system. Additionally, it guides participants in assessing the record management needs of an organization, developing record management policies, implementing ERM, and developing disaster management plans for ERM.

The programs are delivered by industry leading experts featuring innovative and cutting-edge techniques to help you and your team to maneuver in today’s challenging business environment.

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Target Audience: Middle-level Management, Project Managers, Project Coordinators, Accountants, Grant Managers and administrators, entrepreneurs, and Human Resource Managers.

Projects are an important element of change for every organization. They involve the pulling of various organization resources to bring something new into existence. The results of a project are supposed to have a positive impact on the performance of the organization. Overtime, investors, and managers have taken a keen interest on the use of scarce and often difficult to mobilize financial resources. Meanwhile, there has been an increase in the demand for and management of quality public, and private sector investments.

These programs will help the participants gain in-depth knowledge on environmental analysis, project implementation planning and scheduling best practices, cost- benefit analysis, cost control, and the analytical techniques in project design.

The programs are delivered by industry leading experts featuring innovative and cutting-edge techniques to help you and your team to maneuver in today’s challenging business environment.

Register today to enhance your competitive edge!

Target Audience: Loan Officers, Credit Officers, Risk Managers, Financial Managers, Internal Auditors, External Auditors, Accountants, and General Managers.

Credit and debt management involves a rigorous process of establishing and executing a strategy for managing an institution’s debt outlook. Adequate collection and efficient negotiations is a step in the right direction towards salvaging the bleak futures of financially constrained institutions. Countries are not left behind! Kenya has increased its stock of public debt over time and the public debt repayments now account for a significant part of the revenue collected causing the debate on debt sustainability.

Our programs on credit and debt management provide an overview of credit and debt management, credit assessment, credit monitoring, debt monitoring, national debt and devolution, among others.

The programs are delivered by industry leading experts featuring innovative and cutting-edge techniques to help you and your team to maneuver in today’s challenging business environment.

Register today to enhance your competitive edge!

Target Audience: Brand Managers, Public Relations Officers, Supervisors, Personnel Managers, Sales and Marketing Professionals, PR Trainers, and Office Administrators.

PR forms the heart of business performance that wants to create and maintain a good reputation in the market space. However, as technology evolves, communicating with the general public has become more complex. Modern PR demands an integrated, multi-channel approach.

Our programs in PR equip the participants with the tools and techniques required to manage reputation in complex media environment, knowledge management skills within the business for effective media management, and the art of shaping external perceptions of the organization by corporate internal communications.

The programs are delivered by industry leading experts featuring innovative and cutting-edge techniques to help you and your team to build and maintain a good reputation in today’s complex business environment.

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Target Audience: Heads of treasury, Cash managers, Treasury Accountants, Finance Professionals, Top and Mid-Level Management, Economists, and any other professionals with budgeting responsibilities.

Liquidity management is a pivotal decision for many organizations since it determines the nature and quality of investments that are at the organization’s disposal and the resulting profits from the organization’s activities. Efficient and effective liquidity management sees to it that an organization meets its obligations through adequate projection of its working capital.

Our programs cover, in detail, the management of treasuries and cash in organizations. It provides a working knowledge on the management of revenues, development of controls around treasuries, risk, and cash management, among others.

The programs are delivered by industry leading experts featuring innovative and cutting-edge techniques to help you and your team to maneuver in today’s challenging business environment.

Register today to enhance your competitive edge!

Target Audience: Asset Managers, Accountants, Finance Professionals, General Managers, Internal, and external Auditors.

The management of human and physical resources is a critical prerequisite for effective implementation of a devolved system of government. Asset management is extremely complex and will only become more so. Its complexity necessitates the need for asset registers, among other practices, for accountability purposes. DataClave organizes tailored programs to not only discuss the challenges and solutions in asset management but also, various strategies, best practices, and tools in the same field. The programs enable the participants to implement and maintain an effective and efficient asset management function within their respective institutions.

The programs are delivered by industry leading experts featuring innovative and cutting-edge techniques to help you and your team to maneuver in today’s challenging business environment.

Register today to enhance your competitive edge!

Target audience: HR managers, call center managers and personnel, receptionists, and any professional in customer facing or customer support roles.

The customer is a vital stakeholder in the success of every business that without their existence organizations would not exist. Customer care, communication and call center management programs equip the attendees with the necessary tools and process that are useful in facilitating effective communication and customer service that enhances the overall customer experience.

Our programs have been expertly curated to provide a finesse perspective to an excellent customer service experience. Elements of service engagement, delivery, Customer feedback and complaints management are all covered.

The programs are delivered by industry leading experts featuring innovative and cutting-edge techniques to help you and your team to enhance your customers’ experience with every interaction.

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Target audience: HR mangers, Supervisors, Top, Mid, Low-Level Managers, and Public Administration Staff.

Gender mainstreaming has not only been embraced locally but also internationally as a strategy towards realizing gender equality, especially at the workplace. While mainstreaming is clearly critical for safeguarding human rights and social justice for all genders, it also progressively acknowledged that integrating gender viewpoints in diverse areas of development ensures effective attainment of other social and economic goals. Mainstreaming can divulge a need for alterations in goals, strategies, and actions to ensure that both genders can equally influence and contribute to and gain from development processes. Article 27(8) of the Constitution of Kenya 2010 provides that the State shall take steps to ensure that not more than two-thirds of members of all elective and appointive positions are not of the same gender.

These programs not only articulate the benefits of embracing the diverse gender points at the workplace, but moves to provide working avenues to jointly create a more accommodative environment for all.

The programs are delivered by industry leading experts featuring innovative and cutting-edge techniques to help you and your team to ensure that the goal to gender equality is central to all activities in your organization.

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Target audience: Insurance firms, employees who are on a pension scheme, brokers, agents, pension regulators, financial institutions, financial advisors, investment banks, government, Payroll Administrators, HR managers

Retirement is an inevitable process. Before one retires it helps to be prepared by ensuring that they have the necessary personnel suitable for succession and great financial stability. Managing succession is an essential strategy that helps your organization to better prepare for the future, which, thanks to the pandemic, the need to have emergency succession planning, has become more sharply into focus.

The programs under this category will focus on the business case for retirement and succession planning, factors to consider when designing a program, potential obstacles to implementation, and characteristics of great programs, among others.

The programs are delivered by industry leading experts featuring innovative and cutting-edge techniques to help you and your team to formulate viable retirement and succession plans for the financial wellbeing of the employees and the organization at large.

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Target audience: Finance Managers (CFOs; Chief Accountants); Accountants; Project Managers; Human Resource Managers; Branch Departmental heads; Heads of Divisions & Departments; Performance Data Managers; Report Supervisors; Revenue Managers; Financial Services Sector Experts, Board Members & CEOs; Academics/ Researchers.

Performance contracting is a part of broader public sector reforms aimed at improving efficiency and effectiveness in the management of public service. It has been a very strong force in shaping public service delivery especially in Kenya. Since the inception of the reform, there has been a tremendous growth in infrastructure and a clear evidence of improvement in public service delivery.

Our programs aim to integrate the tennets of performance contracting into the strategies and operational matrix in organizations. The training will enable the attendees to understand the role of performance contracting, definition of performance targets, performance reporting structure, remedial actions taken to improve performance and the rewards and sanctions to motivate better results.

The programs are delivered by industry leading experts featuring innovative and cutting-edge techniques to help you and your team to appreciate and understand the Performance Contracting Guidelines for MDAs in managing performance contracts.

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Target audience: Insurance firms, employees who are on a pension scheme, brokers, agents, pension regulators, financial institutions, financial advisors, pension fund managers

A pension fund is the route taken by individuals who want to make their money last. Therefore, pensions scheme governance and management trainings are vital to guarantee that pension funds are managed accurately.

Our programs on the subject matter provide advanced knowledge and management tools needed for the effective oversight and administration

plans. Additionally, they aim to help the participants in the understanding of the legal provisions of the Pensions Act, 2012, and the overall structure of Kenya’s pension and retirement system, among others.

The programs are delivered by industry leading experts featuring innovative and cutting-edge techniques to help you and your team to modernize your organization’s pension fund management plans in an environment of changing economic and social circumstances in line with the underlying regulations.

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Target audience: Saccos, central banks, financial institutions, financial advisors, financial regulators (insurance and bank), members of the Sacco, bank customers, management.

Savings and Credit Cooperatives (SACCOs) have found themselves dominating a large percentage of savings in the financial sector. This has motivated the populace to trust the management of the SACCOs in not only as a custodian of their money but also an avenue to provide a good return on it. Fund management for the SACCOs involves decisions on how the SACCOs ventures will be funded (sources of funds), how the funds are applied (investment) with the overall objective of achieving the SACCO ‘s mission and goals. The skills and knowledge from our training programs include strategies to prudently manage the financial assets of the SACCOs as well as tools and techniques for financial planning for enhanced achievement of set objectives.

The programs are delivered by industry leading experts featuring innovative and cutting-edge techniques to help you and your team to formulate an effective investment policy and conduct proper appraisal of investments considered by the SACCO.

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